24/7 Support Guarantee

We're always online to help you.

1

Our servers are being monitored and maintained 24 hours a day, 365 days a year.

2

Our servers are fully redundant and replicated across multiple data centers. Your data is always safe.

5

Our servers operate as a computing cloud and can instantly scale to meet the usage demand.

3

Your data is hosted in the cloud. You can access it anywhere, at any time.

4

Our technicians are always online to resolve any issue on your account.

6

Our software engineers are automatically notified in case of any software issue

International Support Desk

Imonggo member? Please log in to your account and contact us through the support link to receive priority support.

New to Imonggo? We suggest that you sign up for a free account so you can easily learn how to use Imonggo in minutes. Most of the questions you may have can be found in our context-sensitive help system by clicking the help link on top of each page.

Online Self-Help

We designed Imonggo be as intuitive as possible. If you need further help on any feature, just click the help link on top of every page. The help link is context-sensitive and it will show you what you need.

Emergency Support Hotline

If you want to report an urgent case, contact us at 1-800-239-9068. The emergency hotline is only available for issues including server failure or unavailability. Otherwise, please contact us through the support form. Our support team is always online and ready to assist you.