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Settings
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How to start using Imonggo Ecommerce
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How to set up General Ecommerce Settings
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How to set up Zones
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How to set up Tax Rates and Tax Codes
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How tax works in Imonggo Ecommerce
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How to set up Shipping
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How to set up Tracking URL for Shipping
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How to set up Property Types
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How to set up Categories
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How to add products to your Ecommerce Store
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How to edit products on your Ecommerce Store
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How customers can use Imonggo Ecommerce to buy your products
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How to manage orders and shipping
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How to connect Imonggo to Shopify
Product Management
Adjustments
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How to record inventory changes
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How to use Receive from Supplier
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How to use Return to Supplier
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How to use Adjustment In
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How to use Adjustment Out
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How to use Physical Count
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How to use Transfer Out
Advanced Features
Sales Reports
Store Settings
Printers and Other Hardware
How to manage orders and shippping
First let’s look at the parts of Imonggo Ecommerce’s Order Management.
Parts of Order Management
Cart
You can view the list of items in the order here. Click the edit button lets you change the quantity of the item.
Customer
You can view the details of the customer here. You can even edit the address.
Payments
Here you can see the payments that the customer has entered during the online purchase.
Shipments
You can view the shipping details here. Click the Resend button on top-right will email the details to the customer.
Adjustments
Here you can view the list of additional fees on the order, including tax. You can remove them or add new ones.
Cancel Items
Here you can remove items on the order. You can do this for items that are out-of-stock.
Steps to manage orders
- To view your orders, just go to Online Orders on the Ecommerce module.
Click any order to view its details.
2. You shall see all the details of the order first because it will automatically open on the Shipment tab.
Review the details and then click the Approve button on the upper right.
3. Once it is approved, you shall see the approval details on the order information.
4. To ship the item, you first have to approve the payment. Go to the Payments tab and click the checkmark on the payment line.
5. After that, go to the Shipments tab to see that the Ship button has appeared. Click it to finalize shipping and release the item to the customer.
6. Clicking the Ship button will also create an invoice in the branch related to your Ecommerce module.

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